Common Make (Integromat) Issues and Solutions

1. Scenario Execution Failures

Scenarios may fail during execution due to incorrect module configurations, API rate limits, or data format mismatches.

Root Causes:

  • Incorrect data mapping between modules.
  • Exceeded API rate limits or temporary service outages.
  • Invalid input data causing module errors.

Solution:

Review the scenario execution logs for errors:

Check Make logs: Run scenario > View execution history

Ensure API rate limits are not exceeded by introducing delays between requests:

Use the "Sleep" module to add a delay between API calls

Validate input data formats by enabling data output preview in modules.

2. API Authentication Errors

Connecting to third-party APIs may fail due to expired tokens, incorrect credentials, or missing permissions.

Root Causes:

  • OAuth tokens have expired or been revoked.
  • API keys are incorrect or have restricted access.
  • Scopes or permissions are missing in API configurations.

Solution:

Reconnect the API connection in Make:

Go to Connections > Select the service > Reconnect

For OAuth-based APIs, refresh access tokens periodically to prevent expiration issues.

Ensure that API keys have the correct scopes and permissions by reviewing API documentation.

3. Slow Workflow Execution

Automations may take longer to execute due to excessive API calls, complex data transformations, or unnecessary module loops.

Root Causes:

  • Large data payloads causing delays in processing.
  • Excessive use of iterators leading to high execution times.
  • API response latency affecting scenario execution speed.

Solution:

Reduce API calls by implementing batch processing where possible.

Optimize loops by limiting the number of iterations and using filters:

Use "Break" module to stop unnecessary iterations

Check API response times in logs and switch to webhooks for real-time processing.

4. Data Parsing and Formatting Errors

Incorrect data transformations may result in parsing errors when processing JSON, XML, or CSV data.

Root Causes:

  • Unexpected data formats returned by external APIs.
  • Incorrect data type mappings between modules.
  • Encoding mismatches causing parsing failures.

Solution:

Use the "Parse JSON" or "Parse CSV" module to structure raw data correctly.

Ensure correct field mappings when transforming data between modules:

Use "Set Variable" to store formatted data before processing

Enable error handling to capture and correct formatting issues before processing continues.

5. Webhook and Instant Trigger Issues

Webhooks and instant triggers may fail to activate scenarios due to missing event subscriptions, incorrect payloads, or security restrictions.

Root Causes:

  • Webhook URL not correctly registered with the source application.
  • Invalid payload structures not matching expected formats.
  • Security restrictions blocking webhook requests.

Solution:

Verify webhook registration in the source application:

Check webhook logs: View Webhook History

Ensure the correct payload format by testing webhook calls using Postman or cURL.

Whitelisting Make’s IP addresses in security settings may be required for restricted APIs.

Best Practices for Make (Integromat) Automation

  • Use execution logs to debug and optimize workflows.
  • Implement retry logic for API calls to handle temporary failures.
  • Optimize scenario execution by reducing unnecessary iterations.
  • Use webhooks instead of polling APIs for real-time event processing.

Conclusion

By troubleshooting scenario execution failures, API authentication issues, slow workflow performance, data parsing errors, and webhook failures, users can optimize their Make (Integromat) automation workflows. Following best practices ensures reliable and scalable automation.

FAQs

1. Why is my scenario failing to execute?

Check logs for errors, validate data mappings, and ensure API rate limits are not exceeded.

2. How do I fix API authentication errors in Make?

Reconnect API services, refresh OAuth tokens, and verify API key permissions.

3. What causes slow automation execution?

Excessive API calls, large data payloads, and inefficient loops can slow execution.

4. How do I fix data parsing errors in Make?

Use "Parse JSON" or "Parse CSV" modules and ensure correct field mappings between modules.

5. Why is my webhook not triggering my Make scenario?

Verify webhook registration, check for correct payload structure, and ensure security settings allow incoming requests.