Common Issues in Platform.sh
Common problems in Platform.sh often stem from misconfigured services, deployment conflicts, resource limitations, and application framework dependencies. Understanding and resolving these issues ensures smooth application management.
Common Symptoms
- Application deployment failures or rollback issues.
- Slow response times and resource exhaustion.
- Database connection errors or timeouts.
- Service configuration conflicts.
- Domain routing and HTTPS issues.
Root Causes and Architectural Implications
1. Deployment Failures
Incorrect `.platform.app.yaml` configurations, missing environment variables, or dependency mismatches may cause deployments to fail.
# View deployment logs platform logs -v
2. Performance and Scaling Issues
Insufficient resources, unoptimized queries, or excessive background tasks can lead to slow performance.
# Monitor resource usage platform ssh -- php -r "print_r(getrusage());"
3. Database Connection Errors
Incorrect database credentials, network restrictions, or missing service bindings can cause connection failures.
# Test database connection platform sql --service=db --sql="SELECT 1;"
4. Service Configuration Conflicts
Misconfigured Redis, Elasticsearch, or cache settings may result in errors during application execution.
# Check active services platform services
5. Domain Routing and HTTPS Issues
Incorrect `routes.yaml` configurations, missing SSL certificates, or DNS propagation delays can cause domain access failures.
# Verify domain routing platform routes
Step-by-Step Troubleshooting Guide
Step 1: Fix Deployment Issues
Check deployment logs, validate `.platform.app.yaml` configurations, and resolve dependency conflicts.
# Validate configuration files platform validate
Step 2: Optimize Application Performance
Enable caching, optimize database queries, and reduce resource-intensive operations.
# Enable OPcache for PHP applications platform ssh -- php -m | grep opcache
Step 3: Resolve Database Connectivity Errors
Ensure database service is correctly bound, verify credentials, and test queries.
# Restart database service platform environment:services --rebuild
Step 4: Fix Service Configuration Issues
Update `.platform/services.yaml`, ensure correct service versions, and restart instances.
# Restart services platform environment:redeploy
Step 5: Debug Domain Routing and HTTPS Issues
Check domain DNS settings, ensure HTTPS is enabled, and update SSL certificates if needed.
# Renew SSL certificates platform domain:update --tls
Conclusion
Optimizing Platform.sh applications requires fixing deployment errors, improving performance, resolving database connectivity issues, configuring services correctly, and ensuring proper domain routing. By following these best practices, developers can maintain a stable and scalable cloud environment.
FAQs
1. Why is my deployment failing on Platform.sh?
Check the deployment logs using `platform logs -v`, validate `.platform.app.yaml`, and ensure environment variables are correctly set.
2. How do I improve performance on Platform.sh?
Optimize database queries, enable caching, and monitor resource usage using `platform ssh`.
3. Why is my database connection failing?
Verify database service bindings, check credentials, and restart the database using `platform environment:services --rebuild`.
4. How do I fix service configuration errors?
Ensure correct service versions in `.platform/services.yaml`, restart services, and check configurations using `platform services`.
5. How can I troubleshoot domain routing and HTTPS issues?
Use `platform routes` to check routing, update DNS settings, and renew SSL certificates with `platform domain:update --tls`.