1. Missing or Delayed Error Reports
Understanding the Issue
Errors are not appearing in the Rollbar dashboard or are delayed.
Root Causes
- Incorrect API key configuration.
- Rate limiting causing event throttling.
- Client-side errors blocked by Content Security Policy (CSP).
Fix
Verify the API key in the environment configuration:
export ROLLBAR_ACCESS_TOKEN="your-token-here"
Check rate limits in Rollbar settings:
curl -H "X-Rollbar-Access-Token: your-token" https://api.rollbar.com/api/1/rate_limit/
Allow Rollbar in CSP settings:
Content-Security-Policy: connect-src https://api.rollbar.com
2. Integration Failures
Understanding the Issue
Rollbar fails to integrate with frameworks such as Node.js, Python, or React.
Root Causes
- Incorrect SDK installation or missing dependencies.
- Improper initialization of Rollbar client.
- Conflicting logging configurations.
Fix
Ensure the Rollbar SDK is installed:
npm install --save rollbar
Initialize Rollbar correctly:
const Rollbar = require("rollbar"); const rollbar = new Rollbar({ accessToken: "your-token-here", captureUncaught: true, captureUnhandledRejections: true });
Verify logging settings:
console.log(rollbar.options);
3. Performance Bottlenecks
Understanding the Issue
Rollbar causes application slowdowns or excessive memory usage.
Root Causes
- High volume of error logs overwhelming the system.
- Synchronous logging slowing down request handling.
- Excessive payload size in error reports.
Fix
Enable asynchronous logging:
rollbar.configure({ payload: { maxItems: 1000, itemsPerMinute: 100 } });
Reduce the amount of logged data:
rollbar.log("Error occurred", { errorType: "critical" });
Monitor application performance:
top -o %CPU
4. Incorrect Alert Configurations
Understanding the Issue
Rollbar alerts are too frequent, missing, or not triggering correctly.
Root Causes
- Incorrect notification settings.
- Filters preventing error alerts.
- Rate limits affecting alert delivery.
Fix
Verify alert settings in Rollbar:
Settings → Notifications → Configure Alerts
Check filters applied to alerts:
Ensure severity level is set correctly (Critical, Warning, Info).
Confirm webhook delivery status:
curl -X GET https://api.rollbar.com/api/1/webhooks/
5. Data Retention Limitations
Understanding the Issue
Older logs are missing or Rollbar storage is exceeding quotas.
Root Causes
- Data retention policies automatically deleting logs.
- Exceeded event storage limits.
- Incorrect project settings for log storage.
Fix
Adjust data retention policies:
Settings → Account → Data Retention
Upgrade Rollbar plan for more storage:
Check pricing plans for higher log limits.
Export logs before deletion:
curl -X GET https://api.rollbar.com/api/1/items/
Conclusion
Rollbar is an essential DevOps tool, but troubleshooting missing error reports, integration failures, performance issues, incorrect alert configurations, and data retention limitations is necessary for maintaining smooth error tracking. By ensuring proper API configurations, optimizing logging, and monitoring system resources, developers can fully leverage Rollbar’s capabilities.
FAQs
1. Why are my Rollbar errors not appearing?
Check API key configuration, rate limits, and ensure Rollbar is allowed in CSP settings.
2. How do I integrate Rollbar with my application?
Install the SDK, initialize the Rollbar client properly, and verify logging configurations.
3. Why is Rollbar slowing down my application?
Enable asynchronous logging, reduce logged data, and monitor application performance.
4. How can I fix incorrect alert configurations?
Check notification settings, ensure correct severity filters, and verify webhook delivery status.
5. How do I manage Rollbar data retention?
Adjust data retention settings, export logs before deletion, and consider upgrading storage plans.